WHAT WE DO

Consumer Protection Act

The Consumer Protection Act has significantly impacted the lives of consumers and suppliers of goods and services since it became effective: since 24th April 2010 regarding harm caused by goods; and in respect of its many other provisions impacting on suppliers since 31st March 2011. The Act covers almost every aspect of the consumer-supplier relationship, including: Defective , low quality or dangerous goods and services, marketing, packaging and labelling of goods or services, ordering, delivery and return of goods, invoices and receipts, required disclosures and warnings to consumers, loyalty programs, promotional competitions, call centres, pricing of goods and services, franchises, auctions, contracts and which terms are prohibited, plain language, product recall of hazardous products, liability / claims where unsafe goods cause harm, deposits, vouchers, pre-payments, various new consumer remedies and dispute resolution forums and penalties for non-compliance with the Act. Please contact Trudie Broekmann if you require training on this Act or require legal assistance in supplier compliance or enforcing a consumer right.

Seminar Feedback

Wonderlik – stap hier uit met rustige gemoed.
Thank you for an excellent seminar that was presented in a logical & practical manner.
Seminar was very informative and interesting.
Presenter was well prepared and explained confusing legal aspects in a clear and logical way.
Very well prepared, very well presented and prepared, thank you!
Trudie is an exceptional seminar presenter. Really excellent! Enjoyed it very much.
Presenter was very passionate about the topic and area of law which made it so much more enjoyable.
Trudie’s knowledge is incredible!
Practically, insightful and well informed presentation on an Act

Protection of Personal Information Act

This Act’s effective date is 1 July 2020. It poses a huge compliance challenge for any business- some of the requirements are that you obtain the consent of any person (including a legal entity) before you use, store, move, or destroy their “personal information”. Penalties for non-compliance are intimidating: fines of up to R10 million, prison sentences of up to 10 years as well as damages claims which can include aggravated damages, interest and costs. How can we assist? We can provide training to the key personnel in your organisation tackling compliance with POPI, undertake a compliance audit, provide you with a compliance checklist, assist with drafting the necessary consent clauses and forms to include into your terms and conditions, provide written opinions on any aspects where interpretation of the Act as it applies to your business is unclear, and consult and advise you as required.

Companies Act

As from 1st of May 2011, the Companies Act of 1973 was replaced by the 2008 Act.
The Companies Act is a 294 page document, considerably more intricate than the old Act, and it contains around 160 compliance obligations each of which comes with a substantial penalty.

Trudie Broekmann’s focus when training on the Companies Act is to make the new rules come to life. A full day’s training can be crafted to suit the needs of either legal practitioners or directors and managers. Shorter sessions can be structured to deal with, for example:

o directors’ and managers’ risk,
o compliance issues,
o business rescue, etc.

Trudie often provides opinions on, for example:

o how best practice corporate governance is affected by the Act
o the impact of the Act on a proposed transaction
o and is available to draft or vet a Memorandum of Incorporation.