WHAT TO DO WHEN YOU DISCOVER THAT YOU HAVE BEEN CHEATED

…OR DO YOU? How many people actually weigh the products they buy to see if they’re getting what they paid for? Most people (myself included), in good faith, believe that if the label says 25kg, it will be 25kg, not 18kg, like a consumer recently discovered when he purchased potatoes from a co-op in Newcastle. […]
PRESS RELEASE: Harness the Consumer Protection Act to up service delivery by your Municipality

The Consumer Protection Act gives consumers the right to demand quality service, which included services provided by government. Specifically, all consumers of Government services have the right to: The timely performance and completion of those services Timely notice of any delay in the performance of the services The performance of the services in a manner […]
Consumer attorney warns retailers about non-disclosure after Consumer Tribunal’s penalty

CAPE TOWN. – The recent case in which the National Consumer Tribunal found a boat broker guilty of prohibited conduct for selling a jet ski without informing the purchaser of the exact services he would render and the details of his commission, serves as a red-letter warning to intermediaries that failure to disclose details of […]
TIMESHARE DRESSED UP AS AN INVESTMENT NOT ON OUR WATCH!

In September 2020, a client approached us after finding himself in a difficult situation. He attended an introductory weekend at a luxury resort in Limpopo for what he thought was a Share Bock holiday scheme, with the intent to invest. A sales agent enticed him there, painting a picture of a lucrative investment opportunity with […]